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Refund Policy
Last updated: 2026-08-23.
Refunds are handled by the manufacturer
Because all ImproBiome orders are processed and fulfilled by PureHealth Research, refunds are administered directly by them under their official money-back guarantee — not by this information site.
The 365-day guarantee
PureHealth Research backs ImproBiome with a 365-day money-back guarantee. If you are not satisfied, contact their customer support within 365 days of purchase to request a refund. Always confirm the current guarantee terms and any conditions on the official order page at the time of purchase.
How to request a refund
- Have your order number and the email used at checkout ready.
- Contact PureHealth Research official customer support (linked from your order confirmation and the official site).
- Follow their instructions regarding any product return.
Our role
We can help point you to the correct official support channel — email support@improbiome.org — but we cannot process refunds ourselves, as we do not handle payments or fulfillment.